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MTN is offering the Graduate Programme 2014 for the students in South Africa. The Graduate Development Programme at MTN will give you a lot of experience, expertise and knowledge. So have a look on the following 2014 Graduate Programme Details and apply at your earliest possible time.
MTN Graduate Programme 2014 Descriptions
The Graduate in will be trained (formally and “on the job”) and will, under guidance of the line manager/ and or coach, gain knowledge, understanding, insight and hands-on experience and skills.
This role exists to up skill, impart practical knowledge and know how to further development the graduate to become fully competent in various roles within the MTN Enterprise Business Unit in either Marketing, Sales, Operations, Products, Pricing or the Technical environments.
Key Tasks:
- Business Acumen
- Learning to work in the corporate environment
- Learn to work within SLA and defined time frames
- Learn to adopt a proactive approach to prevent problems from arising in the future Contribute towards initiating change to continually improve all aspects of service delivery
- Learn to deal with problem situations that arise timorously and efficiently, displaying effective time management and time allocation according to project deadline and incident severity.
- Develop Business writing skills
- Learn effective communication skills
- Learn effective Teamwork skills within the MTN EBU team to learn by doing and observing
- Learn how Effective building of relationships: external and internal
Technical and Soft Skills
- Involvement in all technical changes and products & services of MTN
- Gain experience in assisting clients and staff (on-site) with technical queries
- Learn and assist with translate and implement customer business requirements into a technical solution.
- Ensure continued personal (technical) development.
- Following and completing all courses and practicals successfully within the given time frames
Customer Service
- Learn to develop effective resolutions of escalated complex problems and escalate to third level if required.
- Gain skills in order to build and maintain relationships with client to assist with client retention and identify up-sell opportunities.
- Understand customer needs and learn how to effectively solve problems.
Required Educations
Education: Matric plus ONE of the below listed qualifications
- Pricing – BCOM ECONOMIES OR BSC MATHS
- Marketing – B.COM MARKETING
- Products & Services – BSC IT, ENGINEERING (COMPUTER OR ELECTRICAL)
- Solution Implementation – BSC IT, ENGINEERING (COMPUTER OR ELECTRICAL) PROJECT MNGT, Prince 2
- Sales – BCOM MARKETING OR BSC
- Operations – BA ADMIN, BA
Required Skills
- Skills / physical competencies:
- Communicate at all levels
- Presentation skills
- High Energy levels
- Basic PC literacy
- Basic Network Design
- Planning skills – plan, priorities, resource allocation and deliver on time
- Problem solving skills
- Conflict management skills
- Time management skills (specifically the ability to priorities)
How to Apply For Careers at MTN?
If you are living in South Africa and searching for the jobs at MTN or other companies, then it is the best time to avail this opportunity, as working on MTN can boost your experience, skills and expertise. MTN Recruitment 2014 are available and have been announced by the company, where a lot of interns and learners will get experience in different fields. If you comply with the eligibility criteria, then you should Apply Online for the Latest Graduate Development Programme 2014 at MTN in South Africa.
