Contact Centre Operations Learnerships 2024 at SARS

The SARS is offering the Latest Contact Centre Operations Learnerships 2024 in Durban and KZN, South Africa. SARS Vacancies 2024 or Careers are available to jump start your professional careers. The South African Revenue Service is inviting application from the interested candidates in Contact Centre Learnership Programme 2024. So if you are looking for the New Contact Centre Jobs 2024 or Career Opportunities 2024, then you should forward your job application for the SARS Jobs 2024 and Careers.

SARS Learnerships 2024 can boost your experience level as well as expertise in the contact centre field. It is also worth mentioning that you may get Contact Centre Operations Jobs and Career Offers from various other big companies, after completing your Contact Centre Learnerships 2024. The Contact Centre Jobs and Vacancies are rare in South Africa, so you may also have a chance to go for SARS Vacancies / Jobs after getting the experience certificate from the SARS Learnership Programme 2024. The interested candidates can have a look on the descriptions of Contact Centre Learnership Jobs 2024 before forwarding their application for the available learning jobs at SARS in KZN and Durban.

SARS Offers Contact Centre Operations Learnerships 2024: SARS Jobs

SARS seeks to enroll individuals in the Operations Contact Centre in Durban, KZN:

As at February 2003, the Contact Centre was launched to provide a dynamic and complete taxpayer service solution and has since grown to an 800 seat center, virtually enabled country wide across Durban, Bellville, Alberton and Doringkloof.

The division aims to provide Effective and Efficient Contact Centre Operations through the quality execution of operational deliverables aligned to the overall SARS service and compliance commitments

The Blended Solution was introduced in 2010 in an effort to fully optimize staff during non-peak periods by creating an outbound call workload. Contact Centre staff conducts outbound calls to remind taxpayers of their overdue debt and influence immediate payment of outstanding debt. The Contact Centre continues to operate on the Blended Principle to fully optimize resources.

The Learnership programme of SARS is a 24 months programme (fixed term) where you will be introduced to a broad spectrum of learning experience while developing generalist and specialist fields. At the end of the development programme, the learners who successfully meet SARS’s recruitment requirements will be considered for permanent appointment.

Minimum Requirements:

  • Matric with Mathematics or
  • Equivalent Certificate in Accounting or
  • Financial Management or
  • Taxation or
  • Customer Service
  • Must be a South African Citizen
  • No formal/permanent employment
  • Currently not participating in Learnership

The ideal candidate will have the following competencies:

  • Ability to handle inbound and outbound calls
  • Self-driven
  • Excellent communication skills
  • Attention to detail
  • Problem Solving
  • Team Player
  • Analytical Skills
  • Good Interpersonal Skills
  • Strong organisational Skills

How to Apply for SARS Learnerships 2024: Contact Centre Operations Jobs 2024

After having a look on the above mentioned details and descriptions about the posts, if you meet the minimum eligibility criteria, you should go to the Official Site of SARS to apply online for the Latest Contact Centre Learnerships 2024 available at South African Revenue Service (SARS). The Contact Centre Learnership Opportunities are rare in South Africa, so you must try your luck by submitting your learnership job application at the recruitment department of SARS.

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