Contact Centre Learnership Programme 2022 at Clicks

The Clicks has announced the 2022 Contact Centre Learnerships in South Africa. The people looking for Contact Centre Consultant Jobs can apply for the Contact Centre Learnership 2022 in order to get required experience in the Call Centre field. The Clicks Jobs usually remain available / vacant in South Africa, and you may avail the Clicks Careers after completing the Call Centre Learnerships 2022. The Call Centre or Contact Centre Jobs may also be available for you after having good and valuable experience. Various Learnerships in Western Cape have been announced, and you can avail these Opportunities.

The Clicks Learnerships 2022 will make you able to get more better Contact Centre Careers in near future, so you should not miss the Learnership Opportunities available at Clicks, South Africa. The Contact Centre Learning Programme 2022 will make you able to get more better Contact Centre Vacancies in near future. It is also worth mentioning here that you may also avail the Clicks Vacancies after getting the experience certificate from the company. The interested candidates should go through the complete job details before forwarding their job application form to the recruitment department of Clicks South Africa.

Contact Centre Learnership Programme 2022 at Clicks, SA


Clicks was first established in 1968 and over the past decade, has become a leader in the healthcare, pharmaceutical, and retail markets. Owing to mass expansion, Clicks established a retail-lead healthcare group called Clicks Group Limited. With the aid of market-leading brands such as Clicks, Claire’s, The Body Shop, and GNC, the group to date has more than 840 stores across the country. The Clicks Group is the leading healthcare market, with Clicks being the largest pharmacy chain within the county, with more than 620 in-store pharmacies.


Location: Cape Town, Western Cape
Duration: 14 months

Clicks is offering a Contact Centre Learnership opportunity to candidates interested in entering the Wholesale and Retail Trade industry and upon successful completion of the programme, the successful candidate will obtain an NQF-2 in Call/ Contact Centre Support.

This work-based programme aims to assist and provide the candidate with the necessary skills needed to succeed within the workplace and gain employment opportunities within the industry.

Key Performance Areas of the Programme:

  • Acting respectfully as an employee of Clicks by following the company’s values
  • Attending all classroom activities and on the job training
  • Completing all tasks set out during the learnership programme
  • Utilising all knowledge learnt about Clicks’ policies, products, and procedures
  • Ensuring that a Portfolio of Evidence is compiled for SETA submission
  • Ensuring that all logbooks for work-based learning are completed
  • Attaining the required level for both summative and formative assessments
  • Showing an eagerness and willingness to work within the Contact Centre Environment
  • Using the company’s systems to demonstrate your skills
  • Understanding and utilising the operational processes


Before applying, please ensure that you meet ALL of the following minimum entry criteria – failure to satisfy all the requirements will result in your application being disqualified:

  • Must be a South African Citizen
  • Must have completed Grade 12/ Matric
  • Must have taken Mathematics/ Mathematics Literacy as subjects in school (preferable)
  • Must have taken English as a subject in school and be fluent in the language
  • Must be computer literate with knowledge of MS Office Suite
  • Must be unemployed
  • Must be able to commit to the full duration of the programme
  • Must be between the ages of 18 and 35 years old
  • Must have relating and networking skills
  • Must be able to follow procedures and instructions
  • Must be able to work well in a team
  • Must have excellent research and learning skills
  • Must be able to follow all principles and values
  • Must be able to deliver results
  • Must be able to meet all the expectations of customers
  • Mus be able to work in a high pressured environment
  • Must have excellent communication skills
  • Must be able to achieve personal work goals and objectives (desirable)
  • Must be adaptable (desirable)
  • Must be decisive and be able to take action (desirable)
  • Must be able to handle setbacks/ be resilient (desirable)
  • Must be able to utilise expertise and knowledge of technologies (desirable)

Closing Date: 09 November 2021

How to Apply for Contact Centre Learnerships 2022 at Clicks: Jobs and Careers in SA

Applications must be submitted online for the following position:

(Reference number: click_005060)

Submit the following documents with your application:

  • A copy of your Matric Certificate/ Grade 12 results
  • A copy of your Identity Document
  • Any other supporting documents

Please note:

  • Clicks will select the successful candidate based on the company’s Employment Equity plan
  • Candidates living with disabilities are strongly encouraged to apply


For any queries related to this learnership programme, please contact Clicks directly:
Support Team:
Email address:

If you comply with the minimum eligibility criteria as mentioned above, you should Click here to apply online for the recently announced Contact Centre Consultant Learnership 202. The Contact Centre Jobs are available for learners / inters, so they should get full advantage of the learning programme.

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The is all about the Learnerships 2022 / 2023, Training Programmes, Apprenticeships, Traineeships, Bursaries, Scholarships, Educational Finance, Internships, Jobs, Careers, and Vacancies in South Africa.

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